At the end of every shopping trip you should always remember to check your receipt. Checking the receipt not only helps you get excited about how much you saved, but is also a good way to ensure that you’ve been charged the correct amounts for your purchases. My mom ALWAYS looks at her receipts before she leaves the store and I’m glad that she taught me this habit.
Yesterday, I realized that I was charged for salmon instead of the tilapia I was going to use to make Potato-Crusted Fish for dinner. I opened it up and it was definitely tilapia, but I was charged double the price and for the wrong item. I took the fish and my receipt to Customer Service and pointed out the error. As part of the Publix Checkout Promise, the store refunded my money and gave me the tilapia for free.
The Publix Checkout Promise “guarantees that if during checkout, the scanned price of an item (excluding alcohol and tobacco products) exceeds the shelf price or advertised price, we will give the customer one of that item free. The remaining items will be charged at the lower price.”
Other stores also have similar policies for when an items is scanned at the wrong amount. With sale prices constantly changing and human error, it’s important to make sure that you aren’t overcharged. It’s worth a little bit of extra time get the price corrected (and you might end up getting free fish).