Writing to Companies for Coupons and Freebies

February 17, 2012 in Couponing,Freebies,Saving

Writing the manufacturers of your favorite products is a great way to get coupons.  It only takes a few minutes to find an email address or contact form for a company and then provide them with feedback on an item you use and love.  The emails that I write to companies are brief and typically compliment a specific product.  Sometimes a short email will get no response or an automatic “thanks for your feedback” email in return, but companies will often mail you high value coupons to thank you for your input.

I have received coupons for free items like Chobani Greek yogurt, popchips and Glade candles in response to my emails.  The best response to an email I wrote was from Petmate, a company that made one of my dog’s favorite toys.  I wrote them to let them know how much Cookie loves her Dalmatian toy and to compliment them on how durable it is (since the Dalmatian is the only toy to survive her destructive puppy days).   A couple weeks after I sent my email, a box full of Petmate products arrived at my apartment!

It’s rare to receive a box of free items from a company, but receiving coupons for products you regularly use can help make some room in your budget.  Here are my tips for emailing companies for coupons:

  • Look around your house and make a quick list of the products you enjoy.  As my dog toy example demonstrates, you can write companies that make more than food in hopes of getting coupons (I keep my list in an Excel spreadsheet).  After you’ve made a list of products, do an online search of the companies that make them for their contact information and email them when you have some free time.
  • Be specific and genuine with your feedback. Instead of sending a vague email, write about a particular product and provide the honest reasons that you enjoy it.
  • Give companies accurate contact information.  Most of the coupons that you will receive will be sent by mail, so it is important to provide your correct address.
  • If you have a complaint instead of a compliment, hold on to the packaging of the product.  If you’re writing to let a company know that you are dissatisfied with a product, it is helpful to have the UPC Code and expiration date.  The packaging typically has a phone number for the company’s customer service line which can be a good alternative to emailing.

Have you ever written companies about their products? Did you receive anything for your feedback?

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{ 4 comments… read them below or add one }

Whitney February 17, 2012 at 11:08 pm

My boyfriend and I write to companies on a regular basis. We use high-priced items like coconut oil, and we’ve received several high-value coupons each time in response. I’ve also found that companies are more than willing to send coupons if you complain about an item. I’m a fan of the Healthy Choice steamers, but several items were awful. I wrote to the company to express my disappointment, and they sent several coupons for free items. If we don’t write to companies, we search online for free coupons. Twitter and Facevook are also great ways to get discounts and coupons. It takes only a few minutes to “like” a page or send off a quick email, so I try to do it on a regular basis for items we enjoy.

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Single & Saving February 18, 2012 at 2:28 pm

Thanks for the tips, Whitney! You and your boyfriend prove that taking a little time to give your feedback to companies can lead to great coupons.

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Auntie Em September 15, 2012 at 1:49 pm

I love Liption Diet Green Tea but some time back they streamlined their packaging so that the lids were very hard to remove. I emailed them, told them how much I loved it, but couldn’t even get in a bottle myself! They sent me 2 coupons for 6 packs (About $12 value!) and soon after that, they adjusted the lid problem.
Great tips; thanks!

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Single & Saving October 22, 2012 at 7:14 pm

Getting free tea and a problem solved is great customer service! I love hearing stories like yours about companies that listen to their customers.

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